SnapBallot Frequently Asked Questions.
Have questions about using SnapBallot? You’re in the right place. Find answers to common questions about online voting, voter setup, security, results and reporting, and more. Whether you’re running a single election or managing many, SnapBallot makes it easy to create dependable, professional voting experiences.
Will it have the ability to handle voting limitations for items such as “select up to 3 of the following 6 items/names”?
Yes, you can set the min and max voting requirements per office/voting item. While you are building the ballot, SnapBallot will display a warning if you do not have enough candidates to meet the minimum vote setting
What types of elections can be run with anonymous voting in SnapBallot?
SnapBallot supports anonymous voting for board elections, bylaw amendments, contract ratifications, and other election types where voter privacy is essential.
Can I audit anonymous votes for accuracy?
While individual choices remain private, SnapBallot provides results and turnout data to ensure election integrity.
Do I need a member ID in my voter database?
No, a member ID is not required in your voter database. If your organization does not use member IDs or another unique identifier, you can upload your voter list without one. If member IDs are available, you may include them in the voter file and map them during the upload process.
How long does it take to set up an election in SnapBallot?
Most elections can be set up in a short amount of time once your voter list and ballot details are ready. The platform is designed to guide admins through ballot creation, voter uploads, and email scheduling step by step.
What types of organizations use SnapBallot?
SnapBallot is commonly used by HOAs, food coops, associations, unions, sports clubs, and member‑based organizations that need a secure and accessible way to run elections or voting events.
Does SnapBallot support weighted voting?
Yes. SnapBallot supports weighted voting, allowing votes to be counted based on shares, allocation, or other weighting rules defined by your organization. Weights are applied during voting using your voter data provided.
Can SnapBallot support multiple elections at the same time?
Yes. Organizations can run multiple elections (separate fees apply) simultaneously or back‑to‑back, each with its own ballot, voter list, schedule, and reporting.
Can voters change their vote after submitting?
No. Once a ballot is submitted, votes cannot be changed. However, voters can save their ballot and return later to review or update selections until they choose to submit and the election closes.
Does SnapBallot work on mobile devices?
Yes. SnapBallot is a mobile-friendly anonymous voting app that works on phones, tablets, and desktops.
Is SnapBallot secure for anonymous voting?
Absolutely. SnapBallot uses encrypted vote storage and secure access protocols to protect voter privacy.
Can admins see individual votes?
No. Admins can only view participation data (who voted), not individual choices.
When will Pending Charges be billed?
Additional charges for exceeding the number of voters or emails included in your plan will be billed within 30 days of the close of your election.
How many emails are included in my plan?
Each election includes 3 emails! The first is sent on your election open date, and the other two can be scheduled any time during your voting period. Need more? Simply schedule as many as you need on the Emails page, additional charges will be displayed.
Can I have multiple Other categories in my database upload?
Yes, the other category can be used for more than one filed or column in your voter database.
Are uploaded email addresses used as voter verification?
Email addresses are used to deliver ballots, not to independently verify voter identity. Voters are considered eligible based on the list you upload. Before sending, SnapBallot will flag any invalid email addresses so you can correct them and help ensure successful delivery.
Do voters need to enter their email address to verify that they are an approved voter?
If you would like to collect or confirm voter email addresses, you may optionally add a separate ballot item with a write in field. This ballot item is informational only and does not affect ballot access or vote validation.
For example, you could add a ballot item titled:
“Voter Email Validation”
With a single write in option labeled:
“Type your email address in the box below.”

Voters can then type their email into the write in field. After the election, you can view write-ins to compare the entered email addresses against the email list you have on file.
This approach allows you to collect or audit email information without requiring email entry to vote.
If a voter saves their ballot, but does not submit it before the reminder is sent, does the reminder let them know they did not yet submit their vote?
If they save but do not submit, the email will not by default tell them that. You can add that custom text to each of the reminders. From the reminder, once they click into their ballot, they will see that the votes have been saved, but not submitted.
Will the reminder go only to those who have not yet voted or does it go to everyone?
Yes, reminder emails only go to member who have not yet submitted their ballot.
Is SnapBallot truly anonymous?
Yes. SnapBallot ensures that voter selections remain private. Admins can see who voted, but never what they voted for.
Is SnapBallot a good alternative to in‑person or paper voting?
SnapBallot can supplement or replace in‑person or paper voting for organizations looking to increase accessibility, streamline administration, and reduce manual processing while still maintaining structured voting rules and reporting. Always confirm online voting is allowed in your bylaws before running an online only election.
What reports are available after an election?
SnapBallot provides results reports, turnout summaries, voter participation logs, and downloadable data files. These reports are designed to support transparency while maintaining voter privacy.
Security is not just a feature,
it’s our promise.
With SnapBallot, your elections are protected by the same standards trusted by financial institutions and government agencies.