Troubleshooting

Yes, but only before voting has opened. If a ballot has been created but voting has not yet started, administrators can permanently delete the ballot, any candidates (voting options), supporting information, voters, and emails from the Ballot Settings page.

Online voting can offer security advantages over traditional paper ballots. Paper ballots may be lost, damaged, miscounted, or delayed, while secure online voting platforms can provide safeguards such as voter authentication, encryption, audit trails, and automated vote counting to help reduce human error and protect voter privacy. Ultimately, election security depends on the safeguards, processes, and technology used to administer the election.

Preliminary results allow election administrators to view live results as votes are submitted, before the election has closed.

When Preliminary Results are enabled, the Voter Log and voter statuses are hidden until the election closes to protect voter integrity.

The Preliminary Results setting cannot be changed once voting begins, whether it was initially enabled or disabled. Be sure to select your preferred setting before opening the election.

To view live results while your election is open, the Preliminary Results feature must be enabled. On the Settings page, select the Preliminary Results checkbox under Election Transparency.

Weighted voting is common among HOAs, member associations, boards, committees, and other organizations where voting power varies based on factors like ownership, shares, or membership structure. It works well when a one-person-one-vote model doesn’t reflect how voting rights are allocated within the organization.

No. Voters cast their ballots the same way regardless of their weight. SnapBallot handles the calculations behind the scenes.

Yes. You can add or update weights at any point on the Voters page, including after invitations go out or after voting has begun. If a voter’s weight changes after they’ve already voted, Snapballot automatically recalculates the results to reflect the updated weight. The voter doesn’t need to recast their ballot.

Yes. SnapBallot supports both whole numbers and decimal values, giving you the flexibility to assign vote weights that accurately reflect your organization’s voting structure.